Terms & Condtions
Contract: When you buy a course or product where Sean Purcell is your tutor you are contracting with the business partnership of Sean Purcell of 3 Beverley Road, London W4 2LL.
VLE refers to the Sean Purcell Study Site, a cloud-based Moodle site hosted on secure servers in the EU.
This page contains:
The SEAN PURCELL SBL terms and Conditions
Appendix 1: The SEAN PURCELL SBL Complaints Policy
1. Introduction
By ordering one, or more than one, SEAN PURCELL SBL online Course or Product you have agreed to be bound by these Terms and Conditions, by any additional or supplementary terms and conditions noted in the t&cs tab of the course description of the Course of Product you bought, and by the Appendices to these Terms and Conditions.
2. Terms & Conditions
2.1 These terms and conditions are applicable to any product, service, course or equivalent purchased through, or acquired by enrolling through seanpurcell.co.uk, a domain owned and operated by Sean Purcell(henceforth ‘SEAN PURCELL SBL’) of 3 Beverley Road London W4 2LL.
2.2. You may order a Course from your SEAN PURCELL SBL via the seanpurcell.co.uk website. Your order is accepted by SEAN PURCELL SBL once cleared funds have been received.
2.3. Access to your Course is through the VLE
2.4 Unless explicitly stated otherwise in the Course description, access to your Course shall be given from the date of your Course enrolment and shall end on the date of the exam sitting specified when you booked. For instance, if you book for March 202X, then access to your learning materials will end on your course subject’s March 202X ACCA exam date. See also the deferral and transfer section below.
2.5 SEAN PURCELL SBL is contractually obliged to deliver courses under these terms and conditions. SEAN PURCELL SBL cannot amend these terms and conditions or agree anything that conflicts with these terms, but they can provide more information as to how they will exercise their discretion and / or add additional terms through course descriptions given on the SEAN PURCELL SBL website, or through direct communication with you. If there is a conflict between these terms and any additional terms, then these terms shall prevail.
3, Personal service for the exam your course is designed to prepare you for
3.1. Your Course is personal to you and once you have accessed your Course you may not transfer your rights to access your Course or provide access to your Course, in whole or in part, to any other person. Video content is designed only to be viewed online and should not be recorded for viewing offline. SEAN PURCELL SBL will retain a record of the IP addresses you use to access all materials held on the VLE and reserves the right to suspend or cancel your enrolment should SEAN PURCELL SBL believe you are abusing this clause or if you hide or otherwise disguise your IP address. In such circumstances no refund of any fee will be given.
3.2 SEAN PURCELL SBL does not take any responsibility for visa applications. SEAN PURCELL SBL courses are fully online and therefore are available in all countries that allow you to access the SEAN PURCELL SBL websites and videos.
3.3 To be eligible to buy and remain on a course you must be enrolled on, or be eligible and intend to enrol on, the professional exam and exam diet which your chosen course is designed to prepare you for. SEAN PURCELL SBL has the right to request evidence that this is the case. If you are not enrolled, or eligible and intending to be enrol, on the professional exam which your chosen course is designed to prepare you for (e.g. if you have recently passed the exam, or you have indicated you do not intend to sit your exam), then you may be excluded from your course. In this case no refund will be due to you.
4. Enrolment, re-enrolment, cancellation, refunds and Pass Assurances
4.1 SEAN PURCELL SBL reserves the right to cancel your enrolment on your course at any time at their discretion. Reasons for cancellation may include but are not limited to your inability to access your learning resources for technical or other reasons, your impact on the learning environment of other learners, the inappropriate use of learning materials, the inability of SEAN PURCELL SBL to deliver your Course, or that SEAN PURCELL SBL judges the course to be unsuitable for your needs. In such cases you will be given either a full refund, or, if you have made use of SEAN PURCELL SBL’s learning resources already, a reasonable proportionate refund based on your period of enrolment on your course and / or your use of / downloading of resources on that course.
4.2 You will be enrolled on the VLE within two working days of funds clearing to SEAN PURCELL SBL via a payment gateway such as Stripe (often you will be enrolled immediately), or within five working days of SEAN PURCELL SBL receiving your payment if you pay by bank transfer. You will be enrolled on the course as described on this website, and as noted on your enrolment receipt.
4.3 If you have not downloaded a product or accessed your purchased course on the VLE using your registered name and password then you may cancel your purchase within 14 days of your order and receive a full refund by emailing sean@seanpurcell.co.uk
4.3a If you have purchased and downloaded a downloadable product you are not able to cancel your purchase and no refund will be given.
4.3b If you purchased your course within 14 days AND have accessed your course (or courses) on the VLE (as recorded in the VLE logs) then 50% of the full undiscounted value of any course (or courses) you have accessed will be deducted from your payment and the balance refunded. This is because views of (usually extensive) video content visible on the course front page are not logged. Platinum Package course values will be assumed to divide in the proportion 3:3:1 between tuition, revision and mock, and the value of Revision Plus and Core courses shall be assumed to divide in the proportion 3:2 between revision and mock.
4.4 Cancellation: Where you cancel more than 14 days after purchase no refund will be made.
4.5 If you enrol on an ACCA course you will be asked to supply your ACCA registered name, ACCA number and date of birth (your data). Your data is required by the ACCA to enable us to enrol you on the SEAN PURCELL SBL instance of the ACCA CBE practice platform, and also to allow the ACCA to monitor our pass rates, and thereby ensure continued ACCA ALP accreditation.
4.6 Our inability to enrol you on the ACCA Practice Platform because either you have not provided us with your data or if your data does not reconcile with that held by the ACCA, shall not entitle you to a refund of your course fee or to the alternative delivery of any product which requires the use of the ACCA Practice Platform.
4.7 We require your permission to share your data with the ACCA as part of their Approved Learning Provider Results Service. If SEAN PURCELL SBL is unable to register you on the ACCA Approved Learning Provider Results Service by the standard ACCA enrolment date for the exam you are taking due to you withholding your permission or providing inaccurate or incomplete personal data then you will not be entitled to claim under any Pass Assurance, Pass Guarantee or Free Re-enrolment scheme.
4.8 Where you make a payment on account or pay by instalments you should ensure you note as part of your payment the name of the course and the exam date on your payment. In the absence of such detail you will be enrolled on the next available exam date course for a course of the value covered by your payment, and in such cases you will be bound by these terms and any additional terms of the course on which you are enrolled.
4.9 A Pass Assurance, Pass Guarantee, a Free Re-enrolment offer (henceforth Pass Assurance) or other sales incentive, where offered, will always include conditions that will be set out in the course description, and which must be met before the Pass Assurance offer can be exercised. Pass assurance only applies to Platinum courses (not revision courses). Pass assurance conditions include a minimum score of 40% in the actual exam. You should ensure you read such Pass Assurance offer conditions before purchasing your course.
4.10 Nothing in any Pass Assurance offer, or any other offer or sales incentives shall be taken to be an offer to support you indefinitely until you pass your exam, or a guarantee that you will pass your exam, or indicate any special relationship with any examiner.
5 .Course amendment / Course fee amendment / Payment by instalment
5.1. SEAN PURCELL SBL reserves the right to withdraw a Course or Courses at any time, or to amend the fee for any Course, or to change the content of your course, or to change the dates and/or times of any webinar delivered under your Course, or to remove you from their course. If you have already enrolled on a Course which is cancelled, or on a course where changes are significantly detrimental to you, then you will be offered the choice between receiving a pro-rata refund or enrolment on an alternative Course if one is available. This clause does not apply to deliberate changes in the price of a Course.
5.2. Where a Course is withdrawn SEAN PURCELL SBL shall endeavour to give you reasonable notice of this.
5.3. Where a student pays for a course by buying the first instalment then any failure to pay any subsequent instalment by the due date shall result in their permanent exclusion from their course or courses. In such cases no refund of earlier instalment payments shall be due. The due date of subsequent instalments shall be specified either within the course description or by email/WhatsApp.
6. Student commitment and behaviour
6.1. Your commitment to and diligent pursuit of your studies is the key to your success. We monitor your use of our materials, and many Courses also include tests, assignments and/or homework. SEAN PURCELL SBL reserves the right to suspend your individual access to a Course in the event that you do not complete such tests, assignments and/or homework adequately without good reason and/or do not respond to reasonable requests for explanations and/or do not participate adequately in a Course on which you are enrolled. In such cases you may be recommended to defer OR permanently excluded from your course OR transferred to another course at the discretion of SEAN PURCELL SBL, and following any such action by SEAN PURCELL SBL you shall not be eligible for any refund.
6.2. If your Course includes Tutor support then this will be provided, at SEAN PURCELL SBL option, via Whatsapp or email, study site forum, Zoom, Webinar or a mutually agreed communication mechanism and:
a) support will only be given to assist you in understanding the learning materials provided by the course on which you are enrolled.
b) SEAN PURCELL SBL shall respond to your request for support within a reasonable period (usually 24 hours). SEAN PURCELL SBL may advise you of holiday periods when their responses may be delayed.
c) in exceptional circumstances SEAN PURCELL SBL may limit the amount of support you receive where you make excessive demands. What constitutes excessive demands is at the discretion of SEAN PURCELL SBL but shall be reasonable. If SEAN PURCELL SBL notifies you of such a limit then you may apply to withdraw from your Course, and in this case, you will be refunded a proportion of your Course fee based on the days from purchase to withdrawal from your course compared to the days from purchase to your exam date.
d) tutor support via some channels (e.g. WhatsApp) may require your contact details to be visible to others in that support group. By enrolling on your course and revealing your contact details to SEAN PURCELL SBL then you accept your contact details may become visible to others in one or more support groups associated with your course. If you do not wish to join a specific support group then you should make this clear to your Tutor at the time you purchase your course.
e) tutor support will be relevant to the course it is designed to support. For instance, tutor support for a revision course will not include support relevant to a tuition course.
f) any and all communications and behaviour shall be professional and mutually respectful. You must not share the intellectual property of others on any support group. Any unprofessional or disrespectful communication or behaviour may result in you being suspended or excluded from your Course.
g) support groups will close within 24 hours before the date of the exam your Course is designed to support.
Deferral / Adequate Progress in Tuition / Transfer
7. Exam protocol
7.1 Your initial decision to take an exam should involve a serious commitment that you intend and have the time and resources to study for and sit your exam.
7.2. SEAN PURCELL SBL may recommend you defer your exam sit based on a lack of participation, but the decision to do so, or not to do so, rests solely with you. If you choose to defer your exam sit you should notify SEAN PURCELL SBL as soon as possible.
7.3 If you defer your exam sitting, SEAN PURCELL SBL may, at their sole discretion, offer you the option to enrol on a later Course (a Course Deferral) either for free or at a reduced fee. If you choose to take your exam following a decision to defer then your tutor may, at their option, cancel your Course Deferral.
7.4 Deferral after the ACCA standard enrolment date for your exam will not be possible without evidenced extenuating circumstances.
7.5 Where you are paying for your course by instalments then any Course Deferral you must continue to pay all instalment(s) by the previously agreed due date(s) to maintain your Course Deferral enrolment. If you are unable to make any previously agreed instalment payment(s) by the agreed due date(s) then you should speak to SEAN PURCELL SBL before the due date. If you do not pay an instalment by the due date SEAN PURCELL SBL may, at their discretion, terminate your enrolment and no refund will be due in such cases.
7.6 Unless SEAN PURCELL SBL informs you otherwise in writing, where you re-enrol on a later Course at no cost to you (e.g. under a deferral or transfer) then that re-enrolment shall not include any Pass Assurance or Free Re-enrolment element otherwise applicable to the course on which you are re-enrolled.
8. Webinars / webinar recordings
8.1 Where a webinar is scheduled, but no student has logged on to the webinar within 15 minutes of the commencement of that webinar, the tutor may cancel that webinar. Such webinars are recorded and a copy will be circulated to eligible students.
9. Fees / Value Added Tax (VAT)
9.1. Fees for Courses and Resources are quoted in pounds sterling exclusive of VAT (if applicable) and any import duties, taxes and customs clearances which may be payable either by you or by SEAN PURCELL SBL. SEAN PURCELL SBL is not currently VAT registered in the UK.
9.2. All our Courses/Resources include a personal service element by SEAN PURCELL SBL and are therefore not classed as electronic services for VAT purposes by the EU/UK. As such they are treated as delivered at the location of SEAN PURCELL SBL under UK/EU law.
9.3. If you are a registered business outside the UK then you may not be due to pay VAT. Please discuss your situation with SEAN PURCELL SBL in such cases.
10, Connection to SEAN PURCELL SBL services
10.1. You may incur charges to your internet service provider while you are accessing or using your Course. Charges may also be payable to third parties for use of the software necessary to access your Course. You are responsible for paying these charges. In some jurisdictions, access to video material held on sites that host your course material may be restricted (SEAN PURCELL SBL uses Vimeo for video hosting), and you should check before ordering that this will not prevent you using such services.
10.2. It is your responsibility to check that the computer and internet service you plan to use to access your Course is compatible with the minimum specification requirement that relates to your Course. A reliable bandwidth of at least 1Mbps download/upload speed is recommended. For HD webinars 2-3 Mbps is recommended. The SEAN PURCELL SBL area of the ACCA CBE practice platform requires a PC or laptop (so cannot be accessed using a tablet or phone), the use of a clean, up to date version of Chrome, and is likely to be unobtainable from behind a corporate firewall.
10.3. You acknowledge and accept that SEAN PURCELL SBL cannot be held responsible for any technical problems you encounter following the purchase of your Course that are outside the control of SEAN PURCELL SBL.
10.4. If you experience a problem with your course, or poor performance from our study site, then you should report this to sean@seanpurcell.co.uk under the Complaints Procedures in Appendix 2 of this document. SEAN PURCELL SBL shall endeavour to respond within 24 hours (and usually much sooner), and to correct any such fault or poor performance within a reasonable time.
10.5. SEAN PURCELL SBL is not obliged to offer you any technical support in relation to your use of your Course, but SEAN PURCELL SBL may elect to offer technical support and the extent of any such technical support is entirely at the discretion of SEAN PURCELL SBL. SEAN PURCELL SBL cannot be held responsible for the any consequence from following, or not following, such support or advice.
10.6. You accept and acknowledge that periods of downtime may be required in respect of the information technology infrastructure connected to SEAN PURCELL SBL websites and that technical support may not be available during such periods of downtime. Further you accept that you will not have a claim for breach of contract or otherwise in respect of any such period of unavailability.
10.7. SEAN PURCELL SBL will use reasonable endeavours to make your Course available but cannot guarantee uninterrupted, timely or error-free availability or that defects will be corrected. SEAN PURCELL SBL reserves the right to suspend access to SEAN PURCELL SBL websites for the purpose of scheduled or emergency maintenance, repairs or upgrades to improve the performance or functionality of the Website.
10.8. You also accept and acknowledge that SEAN PURCELL SBL shall not be held responsible for you being unable to your access your Course or any service associated with your Course whether temporarily or permanently as a result of any of the following:
a) the operation of the internet and the World Wide Web, including but not limited to viruses;
b) any firewall restrictions that have been placed on your network or the computer you are using to access your Course;
c) failures of telecommunications links and equipment;
d) issues caused by any update, lack of update or extension to your browser; or
e) any issue connected with the SEAN PURCELL SBL area of the ACCA CBE Practice Platform (which is under the control of the ACCA / TestReach, not SEAN PURCELL SBL). Please note that the CBE Practice Platform requires a PC or laptop to access (phone/tablet access is not possible) and will only operate through the Chrome browser.
Suitability of study materials / Tutor contact / Availability of published materials
11. Course Guarantees
11.1. SEAN PURCELL SBL expects you to take reasonable care to verify that your Course will meet your needs. SEAN PURCELL SBL does not make any commitment to you that you will obtain any particular result from your use of your Course. SEAN PURCELL SBL does not make any representation, guarantee or commitment to you that your Course will be error free. SEAN PURCELL SBL does not make any commitment that your Course will be compatible with or operate with your software or hardware.
11.2 There is no guarantee of a minimum amount of contact time with your Tutor.
12. Liability under this contract
12.1. All representations, warranties and/or terms and/or commitments not expressly set out in these Terms (whether implied by law, conduct, and statute or otherwise) are hereby excluded to the maximum extent permissible by law.
12.2. The exclusions and limitations of liability contained in these Terms do not apply to a party’s liability: (i) for fraud or wilful default; (ii) for death or personal injury caused by its negligence; or (iii) where such limitation or exclusion cannot lawfully be excluded.
12.3. Except as set out in these Terms, SEAN PURCELL SBL shall not be responsible for losses that result from its failure to comply with these Terms including, but not limited to, losses that fall into the following categories:
a) indirect or consequential losses
b) loss of income or revenue
c) loss of business
d) loss of anticipated savings
e) loss or corruption of data.
12.4. SEAN PURCELL SBL cannot be held responsible to you for any data that you lose as a result of accessing your Course. It is your responsibility to ensure that you regularly save and back up all data which you hold on the computer from which you are accessing your Course.
12.5. Save as otherwise set out in this section “Limitation of liability”, SEAN PURCELL SBL’s maximum aggregate liability to you for any claims that you may have for direct loss in contract, tort or otherwise arising out of or in connection with these Terms, your use of your Course and any technical support shall be limited to the amount of the Fee which has been paid, or is payable, by you or on your behalf for your Course.
12.6. SEAN PURCELL SBL will not be held responsible for any delay or failure to comply with its obligations under these conditions if the delay or failure arises from any cause which is beyond its reasonable control. This condition does not affect your statutory rights.
12.7. Your Course is for educational purposes only. SEAN PURCELL SBL will not accept any responsibility to any party for the use of your Course for any purpose other than for educational purposes, including but not limited to the giving of advice by you to any third party.
13. Intellectual property
13.1. At all times, your Tutor, SEAN PURCELL SBL and/or their licensors, remain the owner of the intellectual property in your Course. No part of your Course may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of SEAN PURCELL SBL.
13.2. In consideration of receipt by SEAN PURCELL SBL of the Fee, SEAN PURCELL SBL grants to you a non-exclusive, non-transferable licence to use your Course strictly for your own educational purposes only. The licence granted is to access your Course from two devices only. SEAN PURCELL SBL has access to the IP address of those devices that access the VLE and reserves the right to cancel your access without the return of any fee, should you access your Course via our VLE from more than two devices.
13.3. Save as expressly set out in these Terms, you may not modify, copy, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit, make available, disseminate or distribute in any way any of your Course. You may not modify, adapt, merge, translate, disassemble, decompile, recompile or reverse engineer any software forming part of your Course or create derivative works based on the whole of or any part of your Course or incorporate any part of your Course into any software program. Use of your Course not expressly permitted in these Terms is strictly prohibited and will constitute an infringement of SEAN PURCELL SBL’s copyright or intellectual property rights.
14. Data protection
14.1. SEAN PURCELL SBL is registered with the UK Data Commissioners Office under registration reference C1530101. SEAN PURCELL SBL will process the personal information it receives from you or otherwise holds about you in accordance with the General Data Protection Regulations. You consent to the use by your Tutor and SEAN PURCELL SBL of such information in accordance with those regulations until and unless you have withdrawn your consent. SEAN PURCELL SBL and / or your Tutor will use your data to supply the services you have bought. SEAN PURCELL SBL or your Tutor may use your data for direct marketing (unless you request otherwise). SEAN PURCELL SBL will not share your data with third parties unless this is necessary for the delivery of your Course to you or other students or is a statutory requirement. You have the right to receive details of the personal information held by SEAN PURCELL SBL by contacting sean@seanpurcell.co.uk The Appendix labelled ‘Data Protection Policy’ appended to and forming part of these Terms and Conditions outlines the nature of the personal data SEAN PURCELL SBL holds and how this is used and protected.
14.2. If you do not wish to receive marketing correspondence from SEAN PURCELL SBL or any affiliated organisations, a written request or email should be sent to SEAN PURCELL SBL at sean@seanpurcell.co.uk .
14.3 SEAN PURCELL SBL may with your specific permission use your personal data (name, email, date of birth and ACCA number) to register you on the ACCA CBE practice platform, which involves sharing that data (which is already held by the ACCA) with the ACCA. SEAN PURCELL SBL may with your specific permission share your personal data as part of the ACCA Results Service. Such data and permissions can be managed and deleted by you on your VLE.
15. Overdue amounts
15.1. SEAN PURCELL SBL reserves the right to charge late payment interest on any overdue amounts, at a rate of 10% a year above the base lending rate of Barclays Bank plc from time to time. The interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay the interest together with the overdue amount.
15.2. SEAN PURCELL SBL reserves the right to recover any reasonable debt collection costs in connection with these Terms.
16. Other terms and conditions
16.1. SEAN PURCELL SBL may update or amend these Terms from time to time to comply with law or to meet its changing business requirements without notice to you. Any updates or amendments will be available through this website.
16.3 The t&cs tab and these Terms constitute the entire agreement and understanding between the parties and supersedes and replaces any other terms and conditions previously published by SEAN PURCELL SBL and any other understanding, undertaking, representation, warranty, arrangement or statement of any nature whatsoever made by SEAN PURCELL SBL to you, whether oral, written or otherwise, relating to the subject matter of these Terms.
16.4. You may not assign or sub-contract any of your rights or obligations under these Terms to any third party unless we agree in writing. SEAN PURCELL SBL may assign, transfer or sub-contract any of their rights or obligations under these Terms to any third party at their discretion.
16.5. No relaxation or delay by SEAN PURCELL SBL in exercising any right or remedy under these Terms shall operate as waiver of that right or remedy or shall affect its ability to subsequently exercise that right or remedy. Any waiver must be agreed by SEAN PURCELL SBL in writing.
16.6. If any of these Terms are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms shall remain in full force and effect.
16.7. Any notices required to be served on you by SEAN PURCELL SBL under these Terms will be deemed properly served if emailed to the email address notified by you. Any notices required to be served on SEAN PURCELL SBL by you will be deemed properly served if sent to the address set out at the start of this agreement.
16.8. A notice delivered personally is deemed to be given on the day on which it was left at the specified address. A notice sent by post is deemed to be given on the day it was posted as evidenced by the sender. A notice sent by email is deemed to be given on the day it was sent.
16.9. The agreement between you and SEAN PURCELL SBL will be concluded in English only.
16.10. The agreement between you and SEAN PURCELL SBL which is compromised in these Terms is not intended to be for the benefit of any other party and shall not be exercised by any other person under the Contract (Rights of Third Parties) Act 1999 or otherwise.
16.11. These Terms and any other matters arising out of or in relation to these Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts to settle any disputes which may arise out of or in connection with these Terms.
Appendix 1 . Complaints policy
Introduction
This document outlines the policy which applies to complaints by students concerning their treatment by SEAN PURCELL SBL. These guidelines are designed to ensure complaints are investigated and resolved in a fair and timely manner, and that SEAN PURCELL SBL learns from such complaints and implements appropriate responses.
Policy
Complaints should, where reasonably possible, be raised informally with your tutor.
Formal complaints should be made as soon as reasonably possible after the informal complaints procedures explained here are exhausted, and within 60 calendar days of the occurrence of the event which is the subject of the complaint.
If submitted more than 40 calendar days after the event which is the subject of the complaint, then a formal complaint will only be considered where there are good reasons for the delay. An explanation for any such delay, together with authoritative evidence to support such lateness, should accompany any Formal Complaint.
Formal complaints should be made by email sean@seanpurcell.co.uk Any communication received which states that it is a formal complaint will be treated as such. Any formal complaint received by email will be acknowledged as having been received within 24 hours. If no acknowledgement is received then it is likely your email has not been received, and you should contact us by WhatsApp on +44 7427 953549
A formal complaint should:
a) state the nature of the complaint,
b) state whether your complaint concerns the actions or non-actions of a particular person,
c) provide evidence to support the complaint, and
d) detail the outcome and/or remedy being sought.
The formal complaint investigation can only investigate what has been complained about on the basis of evidence available to SEAN PURCELL SBL. You should ensure all issues are addressed, and that you provide what evidence you can to support your complaint. This evidence should include a full WhatsApp Export (with media) of any WhatsApp chat.
Where your complaint concerns the actions of a particular person then that person may, if appropriate, be informed of your complaint and allowed to present evidence to explain their actions but will not otherwise be involved in the handling of your complaint. Your identity will only be revealed as part of this process where this is necessary for the person complained of to respond to the complaint.
SEAN PURCELL SBL will investigate your complaint in a timely fashion, will keep you informed of the progress of your complaint, and will inform you of the outcome of your complaint within 14 days unless there is good reason for any investigation to take longer.
SEAN PURCELL SBL is governed by professional ethical codes. This means SEAN PURCELL SBL may be obliged under those ethical codes to inform the ACCA or another professional body where evidence is found of a breach of those professional ethical codes by your tutor or yourself.